Support

LOGGING A TICKET

The following channels are available for the logging of a support ticket.

FIRST LINE 

Email:                           support@best-connect.co.za

Operating hours:         08h00 – 17h00 (Monday to Friday)

AFTER HOUR SUPPORT (FTTH):

For after hour Fibre related services the following will apply:

 

NOC Telephone           0871514000

Email:                           noc@metrofibre.co.za

Web:                             https://support.metrofibre.co.za/portal/home

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Registration number: 2016/229019/07

Vat number: 4480258872